With FeedbackExpress we want to give you the best tools possible to test and start your campaign(s) whenever you're ready. The information below explains more about each of these common Campaign statuses:
Draft: A campaign which is still a Draft is a campaign you're still working on. Once you've finished fine-tuning it you can put it live or into test status.
Test: A campaign which is in the Test status is running just like a Live campaign but rather than sending out emails it will display them to you in the Pending tab. Use this to test your exclusions before sending the email out to your customers.
Live: A Live campaign will be sending out emails to your customers based on your campaign's settings.
Paused: A Paused campaign is a campaign that was Live but has been Paused for the time being.
Changing a campaign's status:
If you want to change a campaign's status you can easily do this while editing the campaign or on the Campaign screen. Simply change the Status drop-down from the campaign's current status to the one you want.
If you change the status of a campaign from Live to any of the other statuses, the pending messages will be cleared out. Pending messages will be regenerated based on your campaign settings once it is returned to either Test or Live mode again.
Reviewing your campaigns:
Once you have set your campaign to Live mode, you can easily review it and see how it's doing.
Each campaign offers detailed stats and results for you to review, simply by clicking on Campaign from the blue bar at the top, click your campaign and then click Performance.
The campaign's results screen gives you a clear overview of what emails are being sent, along with the success of your campaign based on your Goal Type. You can even see the rate of which customers are reading or opening your email.