Once you have finished the first 3 steps, you will need to test and complete your set up to start with FeedbackExpress.
1. Send a test SMS
When you get a negative or neutral feedback, we'll send a notification straight away to your mobile phone. Hit the 'Send text message to my phone' button to make sure you will receive them. This step is automatically skipped if you didn't enter a telephone number.
2. Send a test email
FeedbackExpress will email you alerts and notifications when you get a negative or neutral feedback. Hit the green 'Send message' button to make sure you will receive them.
Click here to progress to the next step if you have received the email. If not, make sure and check your junk folder and also try a different email address if possible.