I didn't receive the verification code when entering my phone number

Our Youtube channel provides a video guide. 

If you tried to set up the SMS notifications for negative feedback but you didn't receive the verification code, please find below the most common reasons:

• Verify the phone number: please check that the number you entered is correct and entered in the correct format.
• You are entering a landline number: We're unable to send messages to landline telephone numbers so you need to enter a cell/mobile number.
• You've selected the correct country: When entering your phone number you need to choose the correct country from the list to the left of the field. 
• There's a mobile network issue: make sure that you have a good reception where you are.
• Your location is not yet available for text message notifications: don't hesitate to check with our Support Team if your location is supported by our message provider.
• Try again later: If you're still having trouble skip this step and come back later to try again.You can enter your cell/mobile number at any time.

If you're not sure why you didn't receive the confirmation code do not hesitate to get in touch with our Support Team via email.