When starting with FeedbackExpress we will try to download your product's picture directly from Amazon. When it's not possible to do so, don't worry as you will be able to do this yourself very easily.
Simply click on 'Products' on the top blue bar, this will then bring you to your product's page where you will be able to add pictures for the relevant products:
Note: Image file types are restricted to the following: .jpg, .jpeg, .gif, .png
After adding your own image for your products, you will be able to use the smart tag [#product-image#] in your campaigns to display the picture relevant for each order.
This is another step towards to getting personalised campaigns for your buyers!