Help Videos

Getting Started

• Video: Demo of FeedbackExpress
• Video: Account Setup
• Video: Feedback Charts
• Video: Finding your Seller Central Email Address
• Video: The Dashboard
• Video: The Preferences Screen

Campaigns

• Video: Hot To Personalise Your Campaign
• Video: Adding Your Company Logo
• Video: Using Smart Tags
• Video: Campaign Status
• Video: Product Review Campaigns
• Video: Seller Feedback Campaigns

See all 8 articles

International Campaigns

• Video: Creating a French Language Campaign
• Video: Creating a German Language Campaign
• Video: Creating an Italian Language Campaign
• Video: Creating a Spanish Language Campaign

Emails

• Video: Reviewing future Emails
• Video: Why are messages sent when they are?
• Video: Reviewing your Sent Emails

Feedback

• Video: Reviewing Recent Feedbacks
• Video: How to Get Negative Feedback Notifications to Your Phone
• Video: Reviewing Negative Feedback
• Video: Finding and Filtering your Amazon Feedback
• Video: Reviewing Positive Amazon Feedback
• Video: Reviewing & Disputing Feedback

Billing

• Video: How to Sign Up to a Paid Plan
• Video: Changing your Plan

Settings

• Video: Adding a New Channel
• Video: Reviewing your Account Status
• Video: Timezone Settings
• Video: Using the Blacklist
• Video: Using your Company Logo