Login To FeedbackExpress
Helpfiles designed to help you during the move from FeedbackExpress to eDesk
How do I add a new channel in eDesk?
How do I create a new campaign in eDesk?
How do I edit my campaign's message in eDesk?
How can I review 'Sent' and 'Pending' messages in eDesk?
Where can I see messages sent/pending?
How do I contact support?
FAQs - Part One
Where do I see templates?
How do I get my campaigns translated in different languages?
How do I see my products?
How do I see the blacklist?
How do I blacklist orders?
Where can I see my new positive and negative seller feedbacks?
FAQs - Part Two
Where can I see a percentage of messages opened?
Can I put my campaigns in TEST mode?
Where can I track product reviews?
What are these other tabs: Mailbox, Orders, Feedback, Chats?
How can I update my billing address/card details?
How can I change my plan?
Where can I download my invoices?
Will I be able to retrieve my previous FeedbackExpress bills?
How do I cancel my eDesk account?
Templates in eDesk format
Order Confirmation Email Template (FBM)
Order Confirmation Email Template (FBA)
Seller Feedback Campaign (FBM)
Seller Feedback Campaign (FBA)
Product Review Campaign
eDesk Help Videos
FeedbackExpress to eDesk Overview
Connecting a channel
How to Create a Campaign
The Feedback Dashboard