Marie
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Activity overview
Latest activity by Marie-
Marie created an article,
Does FeedbackExpress still send an email when the order is returned or refunded?
If your buyer decides to start a return or request a refund of the order, we wouldn't send any email if this is done via their Seller Central account. If the return or refund request is made extern...
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Marie created an article,
Why are the pictures of my products not showing?
Within FeedbackExpress, we will always try to retrieve the image of your products directly from Amazon but sometimes it's not possible to do so (if the item is inactive/out of stock for example). W...
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Marie created an article,
How can I add the image of my product?
When starting with FeedbackExpress we will try to download your product's picture directly from Amazon. When it's not possible to do so, don't worry as you will be able to do this yourself very eas...
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Marie created an article,
How to shorten the name of my products?
When using FeedbackExpress, you will be able to use our smart tags in order to personalise and fine-tune your campaigns and encourage buyers to leave a seller feedback or a product review. Here at ...
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Marie created an article,
Where can I see my most recent reviews?
You can review your most recent product reviews (Positive, Neural and Negative) directly on your FeedbackExpress Dashboard as well as under the 'Most recent product reviews for tracked products' se...
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Marie created an article,
How can I track more ASINs?
FeedbackExpress allows you to quickly and easily monitor product reviews for specific ASINs. All you need to do to start tracking product reviews is turn the 'Review tracking' option ON in your acc...
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Marie created an article,
Monitoring your product reviews
FeedbackExpress makes it easy for you to review and filter your product reviews so you have a good idea of what customers are saying about your products. Using the 'Reviews' screen (Review tab on y...
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Marie created an article,
Start monitoring product reviews
Within your FeedbackExpress account, you will be able to track both your Seller Feedbacks and your Product Reviews. In order to start tracking product reviews, you would simply need to click on 'Ge...
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Marie created an article,
Set Up the Advanced Positive Feedback Integration
When you start with FeedbackExpress, we will display very basic information regarding your Seller Feedbacks in your Dashboard that we will update once a day only. To enable all of the features of...
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Marie created an article,